While many housing societies enforce discriminatory rules, barring domestic workers from main lifts, restricting their entry, or even penalising them for simple acts like drying clothes — some are setting an example of inclusivity and dignity.
These six societies across India have adopted policies that prioritise equality, ensuring that all residents, including domestic workers, are treated with respect.
1. Serene Greens, Bengaluru
In this gated community, domestic workers, drivers, and security personnel are treated as an integral part of the society. They are free to use any lift without restrictions, and the society has a designated break area as well. The residents also run a community fund to support the education of workers’ children.
“I’ve worked in societies where we were not allowed to sit anywhere. Here, we have a shaded space to rest. It makes a big difference,” says Ravi Gupta, who works as a security guard in the society.
2. Spanish Garden, Guwahati
One of Guwahati’s most prominent residential complexes, Spanish Garden follows an inclusive approach where domestic workers are treated with dignity. The society does not impose restrictions on lift usage, and many residents actively ensure fair wages and safe working conditions for their staff. Workers are also invited to annual community gatherings as part of an effort to build mutual respect.
“Every Holi, the residents give us mithai, and every year, a picnic is organised for us to make sure we get a break. I’ve been working here for 10 years, and it truly feels like we belong here,” says Kriti Kumari, a maintenance guard in the society. “We also have a significant number of women guards, which is uncommon in Assam.”
3. Bhakti Palace, Mumbai
Located in Dahisar West, this society has made it a point to break social hierarchies by eliminating separate lift usage rules. Workers can also use community spaces like the park and benches during breaks, ensuring they are treated with the dignity they deserve.
4. Godrej Apartments, Mumbai
Unlike many societies that impose restrictions and monitor workers’ movements, this Chembur-based society ensures that all domestic staff receive ID cards, allowing free movement. The residents’ association also ensures that workers are not unfairly dismissed without notice.
“In other societies where I work, I have to call the owner just to enter. Every time we take something from the house, we are checked. It’s embarrassing. Here, I can come and go freely, and I don’t feel like a criminal,” says Priya who works as a gardener in the society,
“No one shouts at us if we take the wrong lift by mistake. They just greet us with a smile,” adds Priya.
5. Ekta Towers, Delhi
Located in Dwarka, Ekta Towers is known for implementing a workers’ welfare committee that ensures fair treatment of all staff. The society provides well-maintained restrooms for domestic workers, ensures they receive Diwali bonuses, and even facilitates emergency medical support if needed.
“The residents here give us bonuses and help with medical expenses when needed. I’ve never experienced any kind of discrimination before,” says Meena Kumari, the house help.
“I even bring my kids along when they don’t have school, and they’re allowed to play in the society’s playground. They can even use the swings,” adds Meena.
A step towards change
These societies are proving that inclusion and respect are not difficult to implement. As debates around class discrimination in urban spaces continue, these examples remind us that real change begins at home, with policies that prioritise dignity over outdated social hierarchies.
Edited by Leila Badyari Castelino
